Effective Date: 26 February 2025


RJM Wills & Estates (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

  1. Collection of Personal Information
    We may collect personal information directly from you or through your use of our website and services. This information may include:
    • Your name, contact details (e.g., email address, phone number), and mailing address;
    • Information you provide when submitting inquiries or forms on our website;
    • Billing and payment information;
    • Any other personal information you provide to us voluntarily.
    We may also collect non-identifiable data, such as your IP address, browser type, and website usage statistics, to improve our website and services.
  2. Use of Personal Information
    We collect and use your personal information for the following purposes:
    • To provide legal services to you;
    • To communicate with you regarding inquiries, consultations, or updates;
    • To process payments and manage billing;
    • To improve our website and services;
    • To comply with our legal and regulatory obligations.
  3. Disclosure of Personal Information
    We may disclose your personal information to:
    • Our employees, contractors, or consultants to facilitate the delivery of our services;
    • Third-party service providers who assist us in providing our services (e.g., IT support, payment processing);
    • Legal or regulatory bodies when required by law or court order;
    • Other parties with your consent or as required to deliver our services effectively.
    We do not sell your personal information to third parties.
  4. Storage and Security
    We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:
    • Implementing secure servers and encryption protocols;
    • Restricting access to personal information to authorized personnel only;
    • Regularly reviewing and updating our data security measures.
    Despite our efforts, we cannot guarantee the security of information transmitted over the internet. Any transmission is at your own risk.
  5. Access and Correction
    You have the right to request access to and correction of your personal information held by us. To do so, please contact us at the details provided below. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act.
  6. Cookies and Website Tracking
    Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to recognize your preferences and usage patterns. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.
  7. Third-Party Links
    Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
  8. Changes to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this page periodically to stay informed about how we handle your personal information.
  9. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
    RJM Wills & Estates
    Email: admin@rjmlaw.com.au
    Phone: 03 7020 6598
    Mailing Address: Level 11/456 Lonsdale Street, Melbourne Victoria 3000

We are committed to addressing your concerns and will respond promptly in accordance with the Privacy Act.

This Privacy Policy is designed to comply with Australian privacy legislation, including the Privacy Act 1988 (Cth) and the APPs. By using our website or services, you agree to the terms outlined in this policy.